I’ve messed up a lot in my life and I’ve hurt a lot of people. Many of those people I’m no longer in contact with, and will probably never apologize to. And now, although I can’t think of the last time I intentionally tried to hurt someone else, I still do it far more frequently than I wish I did. Bottom line, human relationships are messy. Even if you try to never offend or upset anyone ever and coat all your words in sugar-honey-molasses-toffee and say whatever you think the other person wants you to say…you will upset someone sometime. And also that sugary business sounds exhausting and requires a lot of mind-reading. Which is a skill I do not possess at the time of this writing. Combine all the accidental-offense giving with all the times I just plain make stupid mistakes, like paperwork errors, forgetting to respond to an email, or forgetting to pick something up at the store, and what you have is a moderate-sized stew of human error. Fortunately, I can cope with that. Here’s how: I know how…